Privacy Policy

Protecting your privacy is our priority. This Privacy Policy applies to bidglide.com and Bidglide LLC and governs data collection and usage. The Bidglide website is a customer-account management site, where Licensees of Bidglide Software register and manage their accounts. Additionally, the site is used by Licensees to download Bidglide Software and documentation. By using the Bidglide website, you consent to the data practices described in this Privacy Policy.

By accessing any part of the Website or purchasing Services, you agree to be bound by and have accepted this Privacy Policy in full. If you do not agree with this Privacy Policy, then you may not use the Website.

Bidglide reserves the right, at its sole discretion, to change this Privacy Policy at any time by posting revised terms. It is your responsibility to check periodically for any changes to the Privacy Policy and your continuing to access to the Website indicates your acceptance of any current Privacy Policy.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. Users are under no obligation to provide any requested information, but without it Bidglide may not be able to take the action requested. However, you may be required to provide certain personal information to us when you elect to use the Services available on the Site. These may include: (a) registering for an account on our Site with a first and last name and E-mail address; (b) signing up for special offers from selected third parties; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We also will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Initial and recurring payments for License Fees (subscriptions) are supported by “WooCommerce” (woocommerce.com) in coordination with “Stripe” (stripe.com) and PayPal (paypal.com). When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. When you submit card information using our payment form, this data is sent to Stripe. When using a card, limited payment information is stored by Bidglide, including the card type, last 4 digits, and expiration date. When checking out with PayPal, the Bidglide website will direct you to PayPal.

These credit card processing companies have different privacy policies over which the Company has no control. You are responsible for review and acceptance of each such privacy policy.

When purchasing a Bidglide License Subscription we need to generate an encrypted “License Key” which will be provided to you. This License Key will only work on one device. Existing Licensees can regenerate License Keys when logged into the website. To generate a License Key, we require you enter your device MAC address into our website. Your MAC address is embedded into the encrypted License Key. We store your MAC address in our database for troubleshooting and record keeping purposes.

Use of your Personal Information

Bidglide collects and uses your personal information to deliver the services you have requested.

Bidglide may also use your personally identifiable information to inform you of other products or services available from Bidglide and its affiliates.

Policy on Children’s Privacy

Protecting the privacy of young children is especially important. The Services are not intended for children below 16 and Bidglide does not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register with the Services. If you are under the age of 16, please do not submit any personal information through the Website. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information on this Website. If we become aware that we have collected personal information from a child under age 16, we will take steps to remove that information.

Sharing Information with Third Parties

Bidglide does not sell, rent or pass on your personally identifiable information to any third party other than as necessary to provide the Services, unless we have your consent or as otherwise set forth herein. All third parties that require such information will agree to use any such information based on Bidglide’s instructions and in compliance with this Privacy Policy.

Bidglide may use or share aggregate data without personally identifiable information to support statistical analysis and the website operations.

All third parties that require personally identifiable information to provide the Services will agree to use any such information based on Bidglide’s instructions and in compliance with this Privacy Policy. All such third parties are prohibited from using your personal information except to provide these services to Bidglide.

Bidglide may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Bidglide or the site; (b) protect and defend the rights or property of Bidglide; and/or (c) act under exigent circumstances to protect the personal safety of users of Bidglide, or the public.

Storage of Personal Data

Personal Data may be stored, processed and accessed by us, our staff, sub-contractors and third parties with whom we share Personal Data in the United States of America or elsewhere inside or outside of the EU. Personal Data also may be stored in locations outside the direct control of Bidglide, on co-located, hosting providers’ servers. By providing Personal Data, you consent to and authorize the export of Personal Data to the United States and its storage and use as specified herein, even though the laws of the United States might not be as comprehensive or protective as laws in the country where you live.

Retention of Personal Data

Personal Data will be retained at least as required by law or for a period of time to reasonably respond to complaints, pursue audits, demonstrate compliance with legal requirements, resolve disputes and enforce our rights.

Tracking User Behavior

Bidglide may keep track of the websites and pages our users visit within Bidglide in order to determine which Bidglide services are the most popular.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Bidglide. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Bidglide website.

Use of Cookies

The Bidglide website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Bidglide pages, or register with Bidglide site or services, a cookie helps Bidglide to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Bidglide website, the information you previously provided can be retrieved, so you can easily use the Bidglide features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Bidglide services or websites you visit.

Links

This website contains links to other sites. Please be aware that Bidglide is not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Bidglide secures your personal information from unauthorized access, use, or disclosure. Bidglide uses the following methods for this purpose:

  • SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

E-mail Communications

From time to time, Bidglide may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve the Services, we may receive a notification when you open an email from Bidglide or click on a link therein.

If you would like to stop receiving these communications via email from Bidglide, you may opt out of such communications by clicking on the “Unsubscribe” button.

Changes to this Privacy Policy

Bidglide reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Your Access To and Control Over Your Information

Users can request to see what personal data Bidglide has about you; suspend the processing of your personal data, request correction of any incomplete or inaccurate personal data; ask for deletion or removal of personal data; or express any concern about Bidglide’s handling of personal data. Response times can be up to one month for legitimate requests, and you may be contacted for additional information.

These rights only apply to automated information for which you provided consent to use or where personal data is used to conclude a transaction.

Requests may be refused, or a fee may be charged if the requests referenced above are not based on firm evidence or are recurrent, inordinate or unreasonable. Bidglide is not responsible for revising or removing Personal Data obtained by any third party who has previously been provided your information by your consent or any third party to whom you have provided such information.

If you withdraw your consent to any of the processing of personal data, Bidglide may not be able to provide access to some or all of the Website functionalities. You will be advised as to these possibilities when you withdraw your consent.

To exercise any of these rights or file a Complaint relating to this Privacy Policy, please contact us at this email address: legal@bidglide.com. Users in the EU may contact their local data protection supervisory authority office if any issue is not satisfactorily resolved.

If a data breach occurs, Bidglide will notify users on the Website and via email within as soon as practicable or as required by law.

Standard Provisions

This Privacy Policy constitutes the entire agreement between you and us with respect to the privacy policy related to the Services.

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Illinois applicable therein, without regard to conflict of laws and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). Users irrevocably consent to the exclusive jurisdiction of the courts located in Chicago in the State of Illinois in connection with any action arising out of or related to this Privacy Policy and waive any objection based on lack of personal jurisdiction, place of residence, improper venue forum non-convenience in any such action.

The failure or delay of either party to exercise or enforce any right or claim does not constitute a waiver of such right or claim and shall in no way affect that party’s right to later enforce or exercise it, unless such party issues an express written waiver, signed by a duly authorized representative.

Users consent to the use of electronic means to deliver any notices pursuant to these Terms and Conditions.

If any court having competent jurisdiction holds any provision of this Privacy Policy invalid or unenforceable in any respect, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions of this Privacy Policy shall continue in full force and effect.

No waiver of any provision of this Privacy Policy shall be deemed a further or continuing waiver of such provision or any other provision of this Privacy Policy.

Contact Information

Bidglide welcomes your questions or comments regarding this Privacy Policy. If you believe that Bidglide has not adhered to this Privacy Policy, please contact Bidglide at:

Bidglide LLC
300 N LaSalle Dr. Suite 4925
Chicago, Illinois 60654
Email Address: legal@bidglide.com

Effective as of May 29, 2018